Choose the Right IT Plan to Match Your Business Needs
Every business operates differently — and your IT support should reflect that. Whether you’re a startup needing responsive helpdesk support, a growing team requiring proactive monitoring, or an established company looking for full-stack IT management, we’ve designed our packages to scale with you.
Our tiered solutions make it easy to find the right fit: from essential support in Engage, enhanced capabilities in Elevate, to enterprise-grade service in Assure. We also offer React, a flexible add-on for managing Microsoft 365 or Google Workspace licenses, ideal for businesses who want license oversight without a full support contract.
No matter where you are on your business journey, our plans are built to deliver value, clarity, and confidence in your IT. You focus on growing — we’ll take care of the tech.
Still not sure? Reach out — we’re happy to help you find the best match for your goals.
React
- Centralised management of Cloud tenant licenses
- License procurement and renewal handled on your behalf
- Great for starting out
- Site support visit
- Support requests charged as they occur
- Will not cover all your IT needs
Engage
- Everything in the React Package
- Remote helpdesk and ticketing
- One site visit per month
- Support requests charged as they occur
- Proactive management
- Monitoring and patching
- Managed AV
Elevate
- Everything in the Engage Package
- Two site visits per month
- Monitoring & Patching
- Managed AV
- Manged Backup and Cyber
- Compliance, disaster recovery
- vCIO/strategy session
Assure
- Everything in the Elevate Package
- 24/7 remote monitoring and support
- Patch management, endpoint protection, backup
- Compliance, disaster recovery
- vCIO/strategy session
- Three site visits per month
Ready To Get Started?
Frequently Asked Questions
Got questions? We’ve answered the most common ones below to help you understand how our 12-month IT packages work, what’s included, and how we support your business every step of the way.
What’s included in each package?
Each package is tailored to support different levels of IT needs. From basic monitoring and support in Engage, to proactive solutions in Elevate, and full coverage with strategic IT planning in Assure. Check the comparison chart on this page for exact inclusions. Got questions? Contact us for more details and a discussion on your needs.
Is there a minimum contract term?
We offer flexible month-to-month agreements as well as annual plans. No lock-in is required for monthly service.
Can I switch packages later?
Absolutely. You can upgrade your package at any time to suit your business needs. We’ll work with you to make the transition seamless the same goes for downgrades, although it is best to contact us as there may be changes to licenses based on your quantity.
What types of businesses do you work with?
We support a wide range of industries including trades, professional services, retail, and more. Whether you’re a solo operator or a 50-seat office, we can scale with you.